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We provide integrated onsite-offshore Business Process Outsourcing services to Fortune 500 companies and to professional services firms through our operations in North America, Europe, India, Sri Lanka and the Philippines. Our judgment-based outsourcing solutions address a variety of needs for vertical segments that include financial services, publishing, manufacturing, transportation, telecommunications, healthcare, advertising, investment banking and more. Our services include sophisticated financial analysis and reporting, desktop publishing, word processing, credit analysis, claims processing, litigation support and paralegal services, market research, database services, managing creative services for output, real estate services such as accounting, due diligence, and surveillance - and more.
In August 2005, RR Donnelley acquired 100% of the assets of MortgageRamp. MortgageRamp has given RR Donnelley outstanding capabilities in the due diligence, underwriting, securitization and analysis and servicing of commercial as well as residential mortgages.
RR Donnelley has a superb reputation worldwide:
- In April 2006, RR Donnelley was ranked 49 in the Top Offshoring Providers list, a sub-list of The Global Outsourcing 100, by the International Association of Outsourcing Professionals (IAOP).
- RR Donnelley was listed in the top 50 best managed outsourcing vendors for 2005 by The Black Book of Outsourcing (Brown & Wilson, Wiley Publishers).
- In October 2005, RR Donnelley was selected as a winner in the New York Ten Awards by the Executive Council of New York in recognition of its outstanding leadership, innovation and influence on the outsourcing industry.
- In July 2005, RR Donnelley was selected as one of the 25 Stars of Asia by Business Week in its cover story.
- RR Donnelley was named best BPO for 2004 by TiEcon, one of the largest Indian business associations.
- RR Donnelley was awarded the "Golden Peacock Innovative Product/Service Award" for the year 2004. The award is given to a product or service that shows a quantum jump in the exploitation of current technology to achieve maximum customer satisfaction at minimum cost.
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