Expert solutions that address specialized market needs, evolving customer demands and operational challenges.
Tailored products that keep your customer front and center — every step of the way.
Combine your direct mail with digital channels.
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Optimize your communications ecosystem on one platform.
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How to Create a Seamless Customer Experience
RRD offers the industry’s most trusted portfolio of marketing, packaging, print and supply chain solutions.
Proprietary technology enables seamless document transformation into alternate formats to support ADA tags, language translation, Braille, and more.
This first-of-its-kind solution fulfills accessibility requests at an unprecedented speed, helping you meet regulatory compliance — and provide equitable access to all of your members and patients.
RRD’s Accessibility Hub streamlines alternate format service requests with unparalleled efficiency, increasing precision and speed to market. Requests are filtered to the appropriate conversion workflow via automation — all based on service needs.
Support both human-in-the-loop requests and system-to-system integrations
Our HIPAA- and SOC2+-certified workflows are tailored to safeguard healthcare data
Powerful API for direct data retrieval from client systems
Immediate access to limitless document conversion capabilities through RRD's proprietary RemediAD and GO Creative™ solutions
The Centers for Medicare & Medicaid Services (CMS) requires that Medicare and Medicare Advantage programs send all member documents (including ANOCs) in the member’s preferred format.
Accessibility Hub by RRD removes the cumbersome process of siloing document conversion workflows through multiple vendors.
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Maximize health equity with an expertly engineered conversion solution. Accessibility Hub provides:
Increased automation and efficiency
Intuitive UI for human-centric orders
Robust API
Vendor optimization
Simplified workflow
Consolidated vendor base
Conversion requests are funneled through RRD’s alternate format services platform, which offers an extensive range of conversion services:
Inspired by your goals, Solutions by RRD are tailored products developed to make an impact — and your life easier.
Test direct mail at a fraction of the cost and time
Shorten online shopping journeys through media-enriched experiences
Sharpen the points of impact in your digital experience
Automated platform to drive acquisition and retention through personalization
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Experience the future of document conversion with a best-in-class workflow tailored to your needs.
Connect with an expert to learn more.
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