Recall Notice Management for Medical Devices | Life Sciences

Immediate and effective communication during a recall is essential.

The process to get a medical device recall notice in the hands of the right person at the right time is complicated and urgent.

RRD has engineered a solution to help take this burden off of medical device companies without having to compromise quality, compliance, or patient safety.

End-to-end support for a complex need

HIPAA and SOC II compliant, RRD’s recall notice management solution leverages a multi-location production network for speed and scale.

Additional features of this solution include:

Recall-specific content platform
Proprietary automated fulfillment process
Response capture platform (i.e., reply mail, FAX receipt, web capture, and call center)
Multichannel distribution (i.e., print, email, FAX)
White glove production management service

Case Study

Medical device producer streamlines recall notice and reply capture workflows

RRD’s end-to-end capabilities helped this global organization overcome inefficiencies in fulfilling highly-regulated, time-sensitive recall notices.

See how we did it

Resource

Keys to establishing a communication plan for a medical device recall

We’ve outlined the why, the how, and the where as it relates to developing a recall communication plan.

READ THE ARTICLE

Connect with an expert today.

Tailored messaging, compliance, and error-free delivery — gain the support you need to ensure patient safety through immediate response.