Cost out, revenue in, retention — nurse these terms from hardship into opportunity.

Greater involvement. More control. Easier access. Clearer communication. Consumerism has initiated a new set of patient expectations.

To meet these expectations, RRD delivers communications solutions across the continuum of care. Our trusted healthcare expertise, honed by decades of industry experience, provides clients the means to:

  • Offset financial stressors
  • Adopt a digital-first mindset
  • Reduce patient and employee turnover

End-to-End Communications Solutions

  • Patient Acquisition & Retention

    Patient Acquisition & Retention

    Help patients act to improve their own conditions. RRD’s patient communication solutions assist healthcare organizations in their efforts to drive growth through expanding service lines and extending patient lifetime value.

    • Direct mail campaigns
    • Email campaigns
    • Banner ads, social media, landing pages
    • Health education and wellness
    • Patient awareness
    • Pre-admit kits
    Child being examined by a medical professional while sitting on his parent's lap
  • Clinical Information

    Clinical Information

    From labels to kits to workflow analysis, RRD’s clinical communication solutions are engineered to reduce errors, elevate patient safety, and improve the overall quality of care.

    • Admissions
    • Assessments
    • ER records
    • Flow sheets
    • Physician orders
    • Patient education
    • Consents
    • Radiology
    • Test requests
    • Labels
    Medical staff member in full protective gear connecting an IV line to a bottle of clear liquid
  • Administrative Information

    Administrative Information

    To maximize cost reductions, RRD’s operational communication solutions address more than unit costs. By understanding the entire print universe, we drive material and design standardization, reducing waste and shipping costs.

    • Human resource documents
    • Employee training materials
    • Patient billing – CMS 1500/UB-04
    • Payroll/Accounts payable checks
    • Medical records file folders
    • Purchase orders
    • Patient statements
    Files on a shelf with color-coded alphanumeric organizational labels
  • Community Communications

    Community Communications

    Fragmented audiences, competing priorities, and limited communications expertise stand in the way of delivering content that connects, establishes authenticity, and builds trust.

    RRD provides access to accountable experts and the latest technology to ensure your marketing and communications programs build relationships and create positive change.

    • Foundation mailings
    • Newsletters and magazines
    • Community reports
    • Health fair and event collateral, signage, and promotional items
    Smiling child riding on the shoulders of their laughing parent
Woman at desk with laptop open and reviewing paper documents

Case Study

Health system gains real visibility in total communications spend

Internal interviews and a closer look at supplier data helped identify 15-18% in hard-dollar savings opportunities.

SEE HOW WE DID IT case study 1


It’s not unusual to find redundancy — if you know where to look

Time to give your indirect spend a closer look?

These seven benefits, five client success stories, and 20 must-ask questions make the case for it.

Access your copy today and learn more

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Insights to drive revenue in, increase retention

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Case Study

Why Surveys are Essential to Improving the Patient Experience

Read Case Study Why Surveys are Essential to Improving the Patient Experience
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Case Study

Are Staffing Shortages Impacting Your Marketing ROI?

Read Case Study Are Staffing Shortages Impacting Your Marketing ROI?
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Your Foundation's Guide to Smarter Outreach in 2023

Read Guide Your Foundation's Guide to Smarter Outreach in 2023

Learn more:
RRD’s IT and Data Security Solutions for Healthcare


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Case Study

Revamped Multichannel Marketing Strategy Increases Reach, Loyalty

End-to-end support helps regional medical center gain and retain market share in the digital age.

SEE HOW WE DID IT case study 2

Build an authentic brand through stronger design execution

RRD’s Global Brand Solutions gives providers access to a global creative studio and branding partner.


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Connect with an expert.

Today’s patient journey is anything but a straight line. To keep your patients front and center at every step, it takes an expert.

Contact Us