Only commercial verifier accounts need to be authenticated. (Government accounts are automatically authenticated by the system if the email address on the account has a “.gov” or “.us” extension.) If not, the system considers the account a commercial verifier and is authenticated as follows.
When a commercial verifier account is set up, our Customer Service Team receives a duplicate of the authorization email sent to the user. The manager reviews the details of this account as entered by the user.
The fields reviewed are:
- Email address, client name and website name are verified as a match
- Website is visited to verify it is accessible and legitimate
- Employee authorization to access income records is verified
- All results are noted in the “Authentication Notes” section for future reference
If all aspects of the verifier’s account pass review, the verifier is authenticated and they are allowed to proceed with the verification.
If these steps fail, a Dun & Bradstreet report will be required and/or a telephone interview will be conducted with the prospective verifier. If all aspects of the verifier’s account do not pass our review steps, the account is not authenticated.