R.R. Donnelley & Sons Company ("RRD") operates this site and the contained RRD content (collectively, the “Site”) to provide online access for viewing, sharing and downloading such information (the "Service"). By accessing and using this Site, you agree to each of the terms and conditions set forth herein ("Terms of Use"). If you access the Site on behalf of a company or organization (“entity”), you represent that you are duly authorized to represent the entity and accept these terms and conditions for use of this Site on behalf of such entity. IF YOU OR THE ENTITY YOU REPRESENT (collectively “You” or “Your”) DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT, DO NOT ACCESS OR USE THE SITE. These Terms of Use, together with any other terms and conditions referenced herein, are collectively referred to as this "Site Agreement".

RRD reserves the right to modify this Site Agreement at any time without giving you prior notice. Your use of the Site following any such modification constitutes your agreement to follow and be bound by the Site Agreement as modified. For avoidance of doubt, Service as used herein does not include professional services provided by RRD.  If an executed agreement is not in place between You and RRD for goods ordered through this site, then the standard terms and conditions shall apply to your purchase of goods from RRD.

  1. Grant of Access to Site. You have the non-exclusive, non-assignable, non-transferrable limited right to access and use the Site solely for Your internal business operations and not for or on behalf of any third party and subject to the terms of this Site Agreement. The Site may include all documentation and/or other materials (including templates, screen prints, manuals, instructions, specifications, promotional materials, photographs, images, audio, video, and data), (“Documentation”) relating to the integration, operation and functionality of the Site made available by RRD. You do not acquire under this Site Agreement any right or license to use the Site in excess of the scope outlined herein. You acknowledge that You are obtaining only a limited right to access and use the Site and that no ownership rights are being conveyed to You under this Site Agreement or otherwise.  RRD or its third parties retain all right, title and interest (including all patent, copyright, trade secret and other intellectual property rights) in and to the Site and any and all related and underlying software (including interfaces), databases (including data models and structures) and underlying technology. Further, You acknowledge that the Site is offered as an on-line, hosted solution, and that You have no right to obtain a copy of the Site itself.

  2. Your Responsibilities

    2.1    Controls. You shall be solely responsible for the accuracy and correctness of, and assume sole responsibility for, Your use of the Site and the Documentation, and RRD shall not have any responsibility or liability with respect thereto. You shall employ all control procedures of which You are advised, shall verify all output received, and shall promptly advise RRD of any errors or mistakes in information generated by the Site.

    2.2    Equipment. You are responsible, at Your own cost and expense, to provide all necessary equipment, hardware, communication lines and hook-ups to use and access the Site, and You are solely responsible for all use, maintenance and damage thereto. In no event shall RRD be responsible or liable for any equipment, hardware or software not provided by it, or any other item used by You in connection with the Site.

  3. Access to Third Party Content or Software. As part of certain Site , RRD may provide You with access to content or software owned and licensed from a third party within the Site (“Third Party Content”). The third party owner, author or provider of such Third Party Content retains all ownership and intellectual property rights in and to that Third Party Content, and Your rights to use such Third Party Content are subject to, and governed by, the terms applicable to such content as specified by such third party owner, author or provider, but in no event are less than Your obligations herein. This Site may also contain links to Sites owned or operated by parties other than RRD. Such links are provided for your reference only. RRD does not control outside Sites and is not responsible for their content. RRD's inclusion of links to an outside Site does not imply any endorsement of the material on this Site or, unless expressly disclosed otherwise, any sponsorship, affiliation or association with its owner, operator or sponsor, nor does RRD's inclusion of the links imply that RRD is authorized to use any trade name, trademark, logo, legal or official seal or copyrighted symbol that may be reflected in the linked Site. In order to link to RRD all users must obtain written permission from RRD.

  4. Ownership. The copyright of this Site and all Documentation is protected by copyright laws and belongs to RRD. You are hereby authorized to use this Site consistent with its intended purpose and Your use does not convey any title or ownership rights whatsoever of any kind in or over any adaptation, modification, derivation, addition or extension of the Site. Except as expressly provided to the contrary, you agree not to modify, alter, or deface any trademarks, service marks, or other intellectual property of RRD made available through the Site. You further agree not to adapt, translate, modify, decompile, disassemble, or reverse engineer the Site, any Documentation, or Third Party Content used in connection with the Site. Any copy of this Site or portion thereof must include the copyright notice. This Site is proprietary to RRD and title to the Site, including without limitation, all applicable rights, to patents, copyrights, trademarks, trade secrets and other intellectual property rights shall remain solely with RRD. Nothing within the Site shall be construed as conferring any license under RRD or any third party's intellectual property rights, whether by estoppel, implication, waiver or otherwise. 

    RRD will, in appropriate circumstances, immediately terminate Your ability to use the Site if You infringe the proprietary rights of others in violation of the Digital Millennium Copyright Act, Title 17, United States Code, Section 512(c)(2). RRD will investigate notices of copyright infringement and take appropriate actions as warranted thereunder. 

  5. Use of Site. You may use the Site solely for legitimate business purposes to access the information provided by You on this Site. Any access or attempt to access other areas of the RRD computer system or other information contained on the system or other RRD sites for any purposes is strictly prohibited. You may not use any information contained on this Site other than in connection with the services provided by RRD. You shall not disclose, disseminate or post anywhere, including on any Internet sites any of the Documentation pertaining to the Site. You guarantee and warrant that You are solely responsible for any information, including personal information, You submit, post, upload, exchange, download or otherwise use through your account or on the Site. You agree not to use or permit the use of this Site: (a) to communicate any message or material that is defamatory, harassing, libelous, threatening, obscene or otherwise unlawful or tortuous material; (b) in a way that violates or infringes upon the intellectual property rights or the privacy or publicity rights of any person or entity or that may otherwise be unlawful or give rise to civil or criminal liability; (c) in any manner that is likely to damage, disable, overburden, or disrupt the integrity or performance of the Service or impair the Site or RRD’s network, information systems, including servers, or the data contained therein, or interfere in any way with the use or enjoyment of the Site by others; (d) to introduce any virus, worms, Trojan horse, harmful computer code, file, scripts, agents or programs, or other malware or other malicious activity into the network infrastructure of RRD or others in Your use of the Site; (e) in violation of any U.S. denied party-list, embargoed country restriction, export law or regulation; (f) in any way that constitutes or encourages conduct that could constitute a criminal offense; (g) to license, sublicense, sell, resell, rent, lease, transfer, assign, distribute, timeshare, to a service bureau, service provider, or otherwise commercially exploit or make the Site or Services available to any third party (h) use the Site, Documentation, or Third Party Content in any manner that could cause the Site or other intellectual property of RRD to become subject to open source or other third party licenses, (i) remove, disable, circumvent, or otherwise create or implement any workaround to any security features contained in the Site or interfere with any security precautions, procedural controls  or other measures of RRD  relating to the Site, (j) remove, delete or alter any trademarks, copyright notices or other intellectual property right notices of RRD or a third party, if any, from the Site, (k) use the Site in any manner which could violate any law or regulation applicable to Customer, (l) attempt to gain unauthorized access to the network infrastructure of RRD or any third party through hacking, password mining, or other means; (m) use the Site for purposes of competitive analysis, the development of a competing software product or service, to disclose, publish or make publicly available any benchmark performance or comparison tests that You run (or have run) on the Site, or any other purpose that is to RRD’s commercial disadvantage, (n) use the Site to send spam or otherwise duplicative or unsolicited messages in violation of applicable laws, and/or (o) use the Site, Documentation, or Third Party Content in any other manner or for any other purpose or application not expressly permitted by this Site Agreement. Any violation of the foregoing, intentional damage or intentional interruption of RRD's network or information systems as well as computer resources and/or system service, carrying on of personal business or illegal activities will be considered a breach and a cause for termination of this Site Agreement. You agree to defend, indemnify and hold RRD harmless for damages and losses incurred as a result of misuse of this Site, Documentation or Third Party Content or as a result of any violation of this Section 5 by You. RRD’s rights to indemnity under this Section are in addition to, and not in lieu of, all other rights and remedies available at law or in equity.

    All software and/or technical information provided on the Site (“Site Software”) is subject to US export control laws and regulations. No Site Software may be downloaded from the Site or otherwise exported or re-exported (i) into (or to a national or resident of) Cuba, Sudan, Libya, North Korea, Iran, Syria or any other Country to which the United States has embargoed goods, or (ii) to anyone on the US Treasury Department’s list of Specially Designated Nationals or the US Commerce Department’s Table of Deny Orders.

    RRD offers you various ways of ordering products found on the Site, including telephone and on-line services, and, should You experience any problems in reaching RRD through any particular method, You may use alternate methods to communicate with RRD. RRD does not represent or warrant to You that any such problems will be corrected. 

  6. Copyrights Infringement.
    RRD respects the intellectual property of others and requires that our users do the same. RRD reserves the right to remove or disable access to any transmission of information that infringes the copyright of any person under the laws of the United States upon receipt of a notice that substantially complies with the requirements of 17 U.S.C. § 512(c)(3) as set forth above.

    If you believe that any material residing on or linked to from this Site infringes your copyright, you must send RRD's designated Copyright Agent a written notification of claimed infringement that contains substantially all of the following information: (a) identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works are covered by a single notification, a representative list of such works; (b) identification of the claimed infringing material and information reasonably sufficient to permit us to locate the material on the RRD Services (such as the URL(s) of the claimed infringing material); (c) information reasonably sufficient to permit us to contact you, such as an address, telephone number, and an email address; (d) a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; (e) a statement by you that the above information in your notification is accurate and a statement by you, made under penalty of perjury, that you are the owner of an exclusive right that is allegedly infringed or are authorized to act on the owner's behalf; and (f) your physical or electronic signature. For notification of claimed infringement, RRD can be reached at:

    Email: corp.marketing.inbounds@rrd.com
    Subject: DMCA Notice
    Address: 270 W Monroe St, Chicago, IL 60606
    Phone: 312-326-8000

    Please note that, under 17 U.S.C. §512(f), any person who knowingly makes material misrepresentations in a notification of claimed infringement or any counter-notification may be liable for damages.

  7. Privacy Disclaimer of Warranties; Liability. THIS SITE AND DOCUMENTATION IS PROVIDED "AS IS" AND “AS AVAILABLE” AND WITHOUT WARRANTIES EXPRESS OR IMPLIED. RRD DISCLAIMS ALL WARRANTIES, CONDITIONS OR REPRESENTATIONS INCLUDING BUT NOT LIMITED TO ANY AND ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS OR SUITABILITY FOR ANY PURPOSE. RRD DOES NOT WARRANT THAT FUNCTIONS CONTAINED ON THIS SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

    YOU AGREE THAT RRD AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL, PUNITIVE, INCIDENTAL, SPECIAL, OR INDIRECT DAMAGES (INCLUDING WITHOUT LIMITATION, LOST OF REVENUE OR PROFITS OR FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS) RELATED TO THE SITE OR ABT INFORMATION YOU MAY PROVIDE INCLUDING BUT NOT LIMITED TO DAMAGES THAT RESULT FROM INCONVENIENCE, DELAY OR LOSS OF THE USE OF THE SITE EVEN IF RRD HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU FURTHER AGREE THAT RRD AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY LOSSES RESULTING FROM A CAUSE OVER WHICH RRD OR ITS AFFILIATES DOES NOT HAVE DIRECT CONTROL, INCLUDING BUT NOT LIMITED TO THE FAILURE OF ELECTRONIC OR MECHANICAL EQUIPMENT OR COMMUNICATION LINES, TELEPHONE OR OTHER INTERCONNECT PROBLEMS (E.G. IF YOU ARE UNABLE TO ACCESS THE RRD SITE THROUGH YOUR ON-LINE SERVICE PROVIDER), UNAUTHORIZED ACCESS, NETWORK INTRUSIONS, THEFT, OPERATOR ERRORS, DELAYS OF TRANSPORTATION, ACTS OF GOD, SEVERE WEATHER, FIRE, EARTHQUAKES, FLOODS, EPIDEMICS, RIOTS, WAR, ACTS OF TERROR, ACTS OR OMISSIONS OF CIVIL OR MILITARY AUTHORITY AND STRIKES OR OTHER LABOR PROBLEMS. RRD’S TOTAL CUMULATIVE LIABILITY SHALL BE LIMITED TO THE AMOUNT OF DIRECT DAMAGES RESULTING FROM A BREACH OR DEFAULT, NOT TO EXCEED US$100 IN AGGREGATE. 

  8. Privacy. Our privacy policy describes how we handle the information you provide to us when you use our Site. You understand that through your use of the Site you consent to the collection and use (as set forth in the Privacy Policy) of this information.

  9. Feedback. You may submit comments, questions, ideas or other information to RRD related to the Site or RRD’s services (“Feedback“). Any feedback you provide is entirely voluntary, and RRD may in connection with any of its products or services freely use, copy, disclose, license, distribute and exploit any such Feedback in any manner without any obligation, royalty or restriction. Unless otherwise specified in writing by RRD, all material submitted to RRD will be presumed to be public and RRD will not be required to treat the information as confidential.

  10. Suspension or Termination of Site. RRD may at any time suspend access to the Site and/or remove or disable any the Site without notice. 

  11. General Provisions.

    11.1    Entire Agreement/No Waiver. These Terms of Use constitute the entire Site Agreement of the parties with respect to the subject matter hereof. No waiver by RRD of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default.

    11.2    Updates, Correction of Errors, and Inaccuracies. The Site may contain typographical or other errors or inaccuracies and may not be complete or current. You understand that RRD may modify or replace this Site at any time without prior notice, and does not guarantee that any errors, inaccuracies or omissions will be updated or corrected. You shall promptly advise RRD of any error, malfunction, or defect in the operation of the Site You discover, and RRD shall use commercially reasonable efforts to correct any such issues in a timely manner. In the event of any interruption or delay in the use of the Site, RRD shall use reasonable efforts to resume operation of the Site as promptly as reasonably practical.

    11.3    Modifications.The Site is continually evolving. Accordingly, RRD reserves the right, at any time, to make alterations, enhancements, additions, deletions, substitutions, and modifications to the Site or any components thereof. RRD shall endeavor to perform scheduled system maintenance on the weekends or evenings, but reserves the right to perform required maintenance at any time.

  12. Governing Law. Use of this Site is unauthorized in any jurisdiction that does not give full effect to all provisions of this Site Agreement including without limitation this paragraph and the warranty disclaimers and liability exclusions herein or where all or any portion of this Site may violate any legal requirements and You agree not to access this Site in any such jurisdiction. RRD has endeavored to comply with all legal requirements known to it in creating and maintaining this Site. You are responsible for compliance with applicable laws. Any use in contravention of this provision or any provision of this Site Agreement is at Your own risk and, if any part of this Site Agreement is invalid or unenforceable under applicable law, the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the provision or provisions shall be enforced to the maximum extent permitted by law. Any and all disputes relating to this Site Agreement, RRD's Privacy Policy, Your use of the Site, or Documentation are governed by, and will be interpreted exclusively in accordance with, the laws of the State of Illinois, without regard to any conflicts of laws provisions and You hereby consent to the exclusive jurisdiction and venue of the courts, tribunals, agencies and other dispute resolution organizations sitting in DuPage or Cook Counties, Illinois, USA in all such disputes. Any action commenced against RRD regarding this Site Agreement, the Documentation, or Site shall be brought within one (1) year after accrual of such cause of action. The obligations of the parties under this Site Agreement, which by their nature would continue beyond termination, cancellation, or expiration of this Site Agreement, shall survive termination, cancellation, or expiration of this Site Agreement. The provisions of the United Nations Convention on Contracts for the International Sale of Goods shall not apply to this Site Agreement or any transaction under it.


This document was last updated May, 2025.

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