Four UX Discoveries Through Emotional Response Testing: What Common Design Features Are Frustrating Your Users?8/13/2019 RRDFrustrating tasks? Irrelevant content? Using EEG technology, our researchers revealed four valuable website usability discoveries, not to mention how to leverage them for an optimized customer experience. Download Fullscreen Previous Article Customer Centricity Through Contact Strategy: How a Major Retailer Made it Work Next Article On Trend In-Store Shopper Marketing: Five Trends That Matter Most — Right Now — to the Brick-and-Mortar Checkout ExperienceRelated Articles Webinar How Leading Brands Turn First-Party Data into Powerful Outcomes View Webinar How Leading Brands Turn First-Party Data into Powerful Outcomes Blog Q1 2026 RRD Consumer Research: Grocery, AI, and QSR Trends Read Blog Q1 2026 RRD Consumer Research: Grocery, AI, and QSR Trends Blog The Retailer’s Guide to Marketing Resilience: 10 Challenges — and How to Solve Them, Part 1 Read Blog The Retailer’s Guide to Marketing Resilience: 10 Challenges — and How to Solve Them, Part 1 Infographic Master Consumer Privacy in the Digital Age View Infographic Master Consumer Privacy in the Digital Age
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