Four UX Discoveries Through Emotional Response Testing: What Common Design Features Are Frustrating Your Users?

8/13/2019 RRD

Frustrating tasks? Irrelevant content? Using EEG technology, our researchers revealed four valuable website usability discoveries, not to mention how to leverage them for an optimized customer experience.

Download Fullscreen

man in suit hiding his head under his laptop

Previous Article How to Avoid Email Fatigue: The Four-Step Process to Determine the Cost of Over-Contacting Customers eye glasses on display in a retail store

eye glasses on display in a retail store

Next Article On Trend In-Store Shopper Marketing: Five Trends That Matter Most — Right Now — to the Brick-and-Mortar Checkout Experience

Blog

What 'Patient as Customer' Means for Post-Pandemic Health Care
Read Blog What 'Patient as Customer' Means for Post-Pandemic Health Care
Guide

Customer Centricity Through Contact Strategy: How a Major Retailer Made it Work
View Guide Customer Centricity Through Contact Strategy: How a Major Retailer Made it Work
Blog

It’s Time to Go From Batch-And-Blast to Just a Little Bit Better
Read Blog It’s Time to Go From Batch-And-Blast to Just a Little Bit Better
Guide

Successful Tests to Improve Direct Mail Response: 24 Format and Feature Enhancements With Proven Track Records
View Guide Successful Tests to Improve Direct Mail Response: 24 Format and Feature Enhancements With Proven Track Records

Join our email list.

Get more insights like this — subscribe to receive expert resources and industry updates straight to your inbox.

Four UX Discoveries Through Emotional Response Testing: What Common Design Features Are Frustrating Your Users?

Related Articles