With multiple internal teams & external vendors working on your brand, how do you maintain standards & consistency?

Even slight variations in colors, fonts, and imagery dilute brand consistency.

CustomPoint® is RRD’s web-to-print solution that not only simplifies asset management, it can help elevate brand integrity to new levels through a single interface.

communication web

About CustomPoint

CustomPoint is a web-based, integrated communications management tool that connects directly to RRD’s extensive distributed network of print and fulfillment operations.

It creates a centralized, simplified workflow allowing every aspect of the communications production process to work in harmony.

Streamline Production

Access Brand Assets

Control Access & Assets

integrated communications management tool

Your competitive advantage, in detail.

CustomPoint unlocks new direct marketing campaign opportunities, empowering you to create strategically integrated programs — anywhere, anytime — that help drive response and increase ROI.

  • Personalized Communications

    Personalized Communications

    Keeping up with an ever-increasing demand for personalized communication, CustomPoint enhances the impact and effectiveness of every message, allowing users to focus on content.

  • Order Visibility

    Order Visibility

    CustomPoint provides real-time transparency through intuitive tools that locate order details, shipping information and status updates. End-users can also build custom reports to better understand and forecast their fulfillment inventory, anticipating customer needs faster.

  • Multichannel Fulfillment

    Multichannel Fulfillment

    From order to distribution, CustomPoint offers consistent workflows through an easy-to-use interface that simplifies the setup and maintenance of communication items and templates, helping accelerate time to market.

  • Campaign Management

    Campaign Management

    CustomPoint’s multi-event campaigns functions enables end-users to set up a series of communications at pre-scheduled dates and attach a specified recipient list. Before the execution of each communication, CustomPoint retrieves the latest version of the list.

consolidated user interface

Integrated User Interface | Salesforce

CustomPoint's App for Salesforce.com provides a consolidated user interface that empowers end users to design custom communications — from printed materials to emails — without leaving Salesforce.

Save time with CustomPoint's secure auto-login feature for Salesforce.com. End-user profiles in Salesforce.com are automatically synchronized upon login to ensure that the most current data is used for communications.

Save time, space & money.

Control costs and save time assessing your resource needs with our streamlined warehousing and material management solutions.

  • Full-carton storage, third-party materials management and logistics services
  • Reduce internal warehousing space by storing samples or promotional items, including third-party materials
  • Standard reports (90+) to quickly check inventory status, including stock levels, order activity, routing and approval statistics, shipping summaries, trend usage analyses, and more.
  • Real-time inventory management to gauge quantities, monitor reorder points, shipment trends, usage, and more
screenshot of Custompoint video


CustomPoint is the integrated solution that covers every aspect of workflow from online customization to comprehensive logistics.

See it in Action

Get to know CustomPoint.

Manage communications production anytime and anywhere — online and on demand. Reach out to learn how.

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