Leadership means being an advocate for the customers, communities, & industries we serve.

RRD's External Affairs Group works to accomplish three important missions:

  1. To make a positive difference in the communities in which our employees work and live, acting in concert with our valuable customers whenever possible, as we enable donations of time, talent and money.
  2. To help our sales professionals successfully do business with local, state, and federal governments and to involve qualified diversity partners as we serve customers in both the private and public sector.
  3. To be a strong voice for RRD in the public arena, as an advocate for changes that will increase our competitiveness and help us better to serve our customers.

Alliance Markets Group

Alliance Markets Group is a revenue generating sales channel focused on driving minority business enterprise spend within the RRD Fortune 1000 and Government customer base. We execute this model by forging strategic alliances and joint ventures with Minority and Women Owned Business Enterprises (MWBEs).

Our target industry verticals are:

  • Financial Services
  • Telecommunications and Technology
  • Automotive
  • Transportation
  • Managed Care
  • Gaming
  • Retail
  • Government
  • Travel/Entertainment

Government Affairs

RRD believes that it is our responsibility to represent the interests of our industry and our customers to U.S. federal, state and local governments. Our Government Affairs department acts as an advocate for our company, our customers and our industry in three ways:

  1. We have ongoing efforts to promote favorable policies and programs through effective liaisons with government officials.
  2. We support new business opportunities for the company that include governmental dimensions.
  3. We help the company in long-range planning through assessments of trends in government policies and programs.

Issues at Hand

RRD's efforts are focused on several issues, including:

  • postal reform
  • government printing reform
  • tax policy issues
  • health care and human resource issues

In addition, RRD works with trade associations and customers to support their public policy efforts. We frequently partner with several leading industry associations, including the PRINTING United Alliance, the ANA (Association of National Advertisers) and the PostCom.

Public Sector Partnerships

Improved management of printing and printing related services represents an opportunity to show taxpayers positive impacts to your budgets on a year-over-year basis. Using solid supply chain management strategies, we can help you:

  • Reduce your transaction costs
  • Simplify the print procurement process
  • Maintain a high level of quality and service
  • Gain a better understanding of how your printing dollars are spent
arrows in a bullseye

Government Experiences

In recent years, we have worked with all 50 states and numerous federal and local government agencies. Our work with government agencies includes the following:

  • Pennsylvania


    • Disabled parking permits
    • Fishing licenses
    • Boat titles
    • Tax and tax coupon booklets
    • Pennsylvania manual hardcover and soft-cover books
  • Georgia


    • Variable imaged sales and use tax forms
    • Variable imaged individual estimated tax forms
    • Pressure seals products: checks, letters, insurance cards, tax forms
    • Motor vehicle titles
  • US Government

    US Government

    • IRS Tax forms, including 1040, 1040-1, 1040NR, 1040EZ, 1065, 1120, 1120-S, Publication 393
    • Homeland Security Waterway Watch decals
    • Department of Education application for student aid
    • U.S. Census forms
    • U.S. Naval Institute magazines and books
    • U.S. Postal Service money orders
    • USPS zip code directory
    • USPS express mail labels
    • USPS postal forms
    • USPS ATHS labels
    • USPS flats labels
  • Illinois


    • Travel guide
    • Employment security statements
    • Checks
    • Snowmobile and boat permits
    • Hunting licenses
    • Traffic citation books
    • Truck and school bus safety decals

Community Relations

RRD believes that good community relations is crucial to supporting our communities. Our vision is to strengthen the communities in which the employees of RRD live and work. Drawing on the tradition of supporting youth, education, inclusion and diversity, RRD is responsive to the emerging needs that challenge our employees and their communities.


RRD builds strong and lasting relationships with diverse partners in the workplace, marketplace and community. We strive to create a workplace in which behaviors, practices, and policies promote respect, inclusion, utilization, development and career progress of talent across the organization. In the community, we support efforts and activities that promote inclusion and marketplace opportunities for underserved members.

Marketing & Sales

Marketing and Sales builds relationships with current or potential customers through the support of charitable activities. The goal of our sales and marketing efforts is to achieve profitable growth, expand our operations globally in areas that capitalize on our core strengths and pursue/strengthen new business opportunities.

Contribution Guidelines

  1. Support types. Support of nonprofits is extended to civic, community, professional and marketplace partners in many different ways and includes:
    • Sponsorship of events
    • Volunteering
    • Memberships
    • Internship opportunities
  2. Qualifying organizations
    • A nonprofit organization with 501 (c) (3) status issued by the U.S. Department of the Treasury, Internal Revenue Service.
    • Government entity such as a public school, a public library, or a city operated recreation program.

Supplier Diversity

In 1998, RRD recognized that there was a need to address supplier diversity across the entire printing industry supply chain. From this milestone, an industry-leading core competency in Supply Chain Management has been developed.

At RRD, the supply chain focus is on total cost, which includes quality, service, delivery, price and continuous improvement. Our Supply Chain initiatives are also data-driven and employ Six Sigma methodologies. As a supplier to RRD, you must demonstrate strong skills in these areas.

Multi-Faceted Approach

The mission: Our Supplier Diversity mission is to enhance our supply chain by proactively seeking, building relationships with, developing and buying from minority- and women-owned businesses (MWBEs). Our objectives:

  • Use diverse suppliers directly as providers of goods and services
  • Influence our prime suppliers to expand their business transactions with diverse suppliers
  • Assist diverse suppliers in forging alliances that expand their scope and scale
  • Increase opportunities for MWBEs in the printing industry
  • Consult with Sales in creating customer focused diverse supplier partnerships

About Our Program

We at RRD are committed to the inclusion of minority- and women-owned businesses in our supplier base and to growing our total spending with these businesses. RRD has the most robust supplier diversity initiative in the print industry with two full-time staff people dedicated to strategy development and program management.

We continue to set goals to identify new, incremental business opportunities for our MWBE supply chain partners. Our longer-range goal is for diverse supplier utilization to represent at least 5% of total procurement. We plan to benchmark ourselves against the best companies across all industry groups.

We will continue to report our MWBE utilization to customers and to identify and develop MWBE suppliers, cultivating relationships with these businesses and measuring our progress.

RRD is an active corporate member of the National Minority Supplier Development Council and the Women's Business Enterprise National Council.

Program Guidelines

To become involved with the RRD Supplier Diversity Program, a supplier must comply with the following guidelines:

Supplier qualifications

  • Minority Business Enterprise (MBE) includes businesses that have been certified by an RRD approved agency to be at least 51% owned, operated and controlled by a minority individual or group. If the business is publicly owned, a minority individual or group must own at least 51% of the stock. The individual(s) must be a U.S. citizen.
  • Women Business Enterprise (WBE) includes businesses that have been certified by an RRD approved agency to be at least 51% owned, operated and controlled by a non-minority woman or women. The individual(s) must be a U.S. citizen.
  • Disabled Veterans (DVBE) include a privately or publicly owned company where one or more disabled veterans hold at least 51 percent of the control or ownership. To qualify as a disabled veteran, one must be a veteran of a military service of the United States and have at least a 10 percent service-connected disability. Nationwide, the Association of Service Disabled Veterans certifies DVBEs.


To be eligible for the RRD program, certification from an RRD approved agency must be provided. Examples of these agencies include the National Minority Supplier Development Council and its 39 regional purchasing councils, the Women's Business Development Center, Women's Business Enterprise National Council and city or municipal certifying agencies.

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