Engaging customers in a meaningful dialogue requires a personal touch.

RRD's email services team delivers highly tailored messaging across the customer journey. Certified across a number of email and marketing cloud platforms, RRD can handle both the technical and marketing aspect of implementing high performance email solutions.

Our focus is driving email ROI. Our approach is end-to-end. And we take pride in our results. Our orientation is to optimize key facets of your email campaign:

  • Driving open and click-through rates to get noticed
  • Judging success on incremental margin delivered — not email readership
  • Leveraging insights and personalization to deliver a highly relevant brand voice
  • Maximizing automation for real-time and near real-time applications

Because Their Inbox is a Privilege

We build email marketing programs with messaging that speaks directly to customers and moves them down the purchase path. Our experts can provide guidance, supplement client teams, or manage campaigns from start to finish.


Managing over 5 billion emails annually, our campaigns drive traffic, increase conversion and improve the brand experience.

  1. Design. Architect and document the optimal solutions — design and configuration.

  2. Build. Configure program elements — creative, coding and scripting.

  3. Deploy. Launch the campaign — comprehensive proofing and testing.

  4. Measure. Report performance — confirm engagement metrics.

Recognized by Forrester Research as a leader in ‘analytics services’ and for our strategy ‘execution road map,’ we exhibit a proven framework for defining, enabling and deploying successful email marketing initiatives — no matter the digital platform. — The Forrester Wave: Customer Database And Engagement Agencies, Q2 2018
How You Can Maximize Email's ROI

CMO Toolkit

How You Can Maximize Email's ROI

What can brands do to legitimately increase their email marketing ROI? Our email marketing experts have a few ideas.

DOWNLOAD THE TOOLKIT

Tim Thies

Ask An Expert

Tim Thies, Senior Business Development Manager
Tim Thies

Ask An Expert

Tim Thies, Senior Business Development Manager